Some of you may know that, I lead a User Experience team at ZS Associates.  We’re a privately held, employed-owned professional services firm of about 4000 people, with offices around the world.  I joined ZS four years ago to build the User Experience (UX) team in our Software Development group.  We’ve made a good impact on our software solutions, and in the past few years I’ve expanded the team into our technology (consulting) practice.

The technology practice is an area of significant growth for us as a firm, and as a result, the UX consulting team is also growing rapidly.  ZS provides a range of technology solutions for our clients, including a significant amount of work in analytics and data visualization.  We are willing to invest in teaching the right candidates about data visualization, if we have evidence that other core UX skills are strong. We will also pay for relocation, if one of the locations below is enticing!

We expect prior experience in a comparable business setting, and a high degree of business acumen.  At the Lead level, we expect candidates to be able to speak articulately about user-centered designs and a wide range of research and design services.  You need to be able to scope and estimate projects, oversee both research and design efforts, and execute the work.  If successful, there is significant opportunity to grow and manage a small team over time.  If you are a researcher, you must be willing to engage deeply in the design work.  Specifically, you must have experience translating user insights into interface requirements and design concepts; we would prefer a candidate who has experience bringing research through to information architecture and wireframes.

If this sounds of interest, please consider applying for one of the seven positions we have open at the moment.  Note that Lead / Consultant level positions require 10+ years of experience, Associate Consultants require 3-8 years of experience, and the Associate positions are entry level (1-2 years of experience).

• In Northern California, we are hiring one Lead and one Associate Consultant.
• We are also hiring in Thousand Oaks (near LA, in Southern California) at the Associate Consultant level.
• We have two Associate Consultant level positions open in Philadelphia.
• We do also have one opening at the Lead level in our Software Development group, which is based in Evanston, Illinois (just north of Chicago).

The job descriptions are available here:

Senior User Experience Designer (Associate Consultant level)
User Experience Lead (Consultant level)

If you are interested in one of these positions, I’m happy to answer questions you may have about the roles or your qualifications before you apply.  If you are ready to apply you can send an email to me (natalie dot hanson at zsassociates dot com).

We also have two Associate (entry-level) roles in Pune, India. For those you can contact me and I will put you in touch with our recruiter.

I hope to hear from a few of you soon!